Privacy Policy

Last updated:

This Privacy Policy explains how ABSQUARE RCM & Training Solutions ("ABSQUARE," "we," "us") collects, uses, and protects information submitted through joinabsquare.com (the "Site"). It applies to visitors, prospective clients, and training enquiries — it does not apply to protected health information (PHI) we may process on behalf of a client under a separate Business Associate Agreement (BAA), which is governed by that agreement and HIPAA, not by this page.

Information We Collect

When you submit our contact or enquiry form, we collect the information you provide, which may include:

Full name, email address, and phone/WhatsApp number
Organisation or practice name
Enquiry type and the message you enter

We do not ask for, and you should not submit, patient information, medical records, or other PHI through this website's contact form.

How We Use Information

To respond to your enquiry and discuss our RCM, coding, or training services
To follow up regarding enrollment in training programs
To improve our services and communications

We do not sell your information to third parties.

Third-Party Services

This Site uses the following third-party services to operate:

EmailJS — delivers contact form submissions to our team by email.
Google Fonts — loads typography assets from Google's servers.
Unsplash — hosts some photography displayed on the Site.

Each of these services may process limited technical data (such as IP address) as part of standard web delivery. We encourage you to review their respective privacy policies for details.

Data Security

We apply reasonable administrative and technical safeguards to protect information submitted to us, consistent with our broader HIPAA-aligned operating practices, including access controls and staff privacy training. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain contact form submissions for as long as needed to respond to your enquiry and maintain business records, after which they are deleted or anonymised.

Your Choices

You may contact us at any time to ask what information we hold about you, request a correction, or request deletion, using the details below.

Contact Us

Questions about this policy can be sent to rcm.inquiry@joinabsquare.com or +1 680-202-4977.

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Note: This page is a general-purpose template and is not a substitute for legal advice. Given ABSQUARE's work with US healthcare clients and any HIPAA Business Associate obligations, we recommend having this policy reviewed by qualified legal counsel before relying on it as a formal compliance document.